Operational draft, not legal advice

Shipping Policy

Last updated: June 16, 2026

The store is not yet shipping products during construction. This draft preserves the planned MVP shipping shape for launch preparation.

• Initial launch market: United States only.
• Planned carriers: USPS and UPS.
• Processing time and carrier transit time will be stated separately before commercial launch.
• Exact processing-time copy is pending and is not promised on this placeholder.
• Shipping costs, taxes, and any available shipping methods must be shown before checkout before commercial launch.
• If an order is accepted in the future without a promised shipping date, delay notices, customer consent, cancellation, and refunds must be handled consistently with applicable mail, internet, or telephone order rules before commercial launch.
• Tracking will be provided when available after fulfillment.
• Customers are responsible for providing a correct shipping address. Incorrect-address issues may require support review and may create additional costs.
• Lost package handling will depend on carrier status, tracking evidence, and support review.

Personalized, custom-made, and print-on-demand products are not part of the placeholder or MVP launch. If introduced later, their production and shipping timing must be disclosed before sale.

For shipping questions, contact support@thechessmerch.com.